Information

At Therapy with Jade, I pride myself on making counselling accessible and comfortable for everyone. Here you'll find answers to the most common questions my clients ask, helping you understand how I can support you on your journey to well-being.

Frequently asked questions

It all began with a simple idea fuelled by a deep passion and decades of experience for helping others. As a new business, Therapy with Jade prides itself on personal attention and dedication to every detail. My approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in online and telephone counselling.

How do the sessions work?

  • Sessions are conducted online via Google Meet, offering flexibility and convenience or if you prefer telephone sessions this can also be arranged.
  • Individual sessions last for one hour and are typically scheduled weekly.
  • Couples and relationships sessions are 90 minutes every two weeks. 
  • I aim for sessions to be at the same time each day of the week to provide consistency for your therapeutic journey.

What about cost?

I offer low-cost online and telephone sessions for individuals and couples/relationships. You can find more detailed information on my pricing & sessions page.

What qualifications do you have?

I am a qualified Level 5 Integrative Counsellor.  I am also studying Level 5 Working Therapeutically with Trauma, and am midway through a Level 5 Relationship and Couples Therapy Diploma. All my core training has been completed through Ofqual regulated courses.  Copies of my certificates, Insurance and BACP membership are available on request.

Where are you based?

I currently split my time between Birmingham and the Wirral (West Kirby area) and will be relocating next year. However, all counselling sessions are conducted online or via telephone, making my services accessible across all locations and meet the flexibility required due to the busy lives people have.

I'm feeling nervous about starting counselling. Is that normal?

Absolutely. Nerves, anxiety, and worry are completely normal before starting counselling. I promise you that I work to alleviate these and help you feel as comfortable as possible with my friendly, calm, and down-to-earth nature.

What do I need to do before my first session?

Assessments and contracts are sent via Google Forms and need to be completed prior to your first session.

For couples and relationship therapy, it can only commence when both (or more) parties choose to engage and sessions only start when all individuals have logged into the video session.

What should I expect in the first session?

The first session is an opportunity for us to get to know each other, discuss your needs, and establish a comfortable working relationship. We'll go over the completed forms and discuss what you hope to gain from counselling.

Do you offer in-person sessions?

Currently, all my counselling services are offered online via Google Meet or over the telephone, making them accessible regardless of your location within the UK.

Ready to take the next step?

I hope these FAQs have provided clarity and eased any concerns you might have. If you have any further questions or are ready to begin your counselling journey, I am here to help.

Email jadecaddickcounsellor@gmail.com

Call, text or WhatsApp 07376 702611